Who Drives Innovations in Business ?

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In this post I will talk about the different drivers for innovations across different types of businesses i.e ones that serve the consumer directly and others which are more B2B. If innovations need to become commercially successful and earn revenue … Continue reading

IT – Driver for Business Growth

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Different functions like appropriate customer usage analysis, accurate and targeted surveys, envisioning new service offerings, innovative bundling and packaging, customer retention & loyalty enhancements, innovative marketing strategies provide us fodder to accentuate business growth. I would like to add on … Continue reading

It’s All about Subscriptions

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Well look around, Broadband internet – a fixed fee/month and unlimited usage, IP Telephony you pay a sum per month and that’s it , unlimited calls ,same for Cable TV. In some countries in prepaid Telco scenarios again for a subscription fee, you get to make and receive unlimited calls and even if not for all types of calls ,certain types of calls like local calls would definitely be unlimited.
Is this because competition on usage rating is not feasible anymore ? For example you can come with .001 units of currency theoretically saying 10 calls for .01 unit of currency but then there is no competition space left out in such cases between multiple players.
In India with the advent of new carries the bill boards are overflowing these days with who can give you everything in paisa and not a rupee but kind of when you weigh them side by side there is’nt much differentiation.
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Integrating CRM and Billing Systems

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This would be one of the integral links in any enterprise level BSS Project chunk in a larger BSS/OSS implementation .Actually if you look at this topic from different angles you might see the picture differently depending upon the role … Continue reading