IT – Driver for Business Growth

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Different functions like appropriate customer usage analysis, accurate and targeted surveys, envisioning new service offerings, innovative bundling and packaging, customer retention & loyalty enhancements, innovative marketing strategies provide us fodder to accentuate business growth. I would like to add on … Continue reading

Integrating CRM and Billing Systems

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This would be one of the integral links in any enterprise level BSS Project chunk in a larger BSS/OSS implementation .Actually if you look at this topic from different angles you might see the picture differently depending upon the role … Continue reading

Multiple Invoices for Mutliple Services of a Subscriber account. – Part 1

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So currently I have created a question thread and getting feedback from different folks about this aspect. Through that thread I am trying to asses in a segregated manner the real usefulness of this phenomena and who is it really … Continue reading